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SHIPPING & RETURNS

SHIPPING POLICY

Please allow up to 7 days for package to ship due to high volume. The purchaser is responsible for providing the correct mailing address. Please be certain your address is correct regardless of your ordering process, before finalizing your order. We cannot be responsible for goods delivered to the wrong address. 

RETURNS & EXCHANGE POLICY

Returns that are sent within 30 days of receiving order may receive a full refund minus the shipping and handling fees. There must be proof that you must have used the product as directed.

The return must include the unused product, original packaging, the receipt, and reason(s) for return.

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Returns must be addressed as follows:

Natural Gravity L.L.C.
ATTN: RETURNS

15941 Harlem Ave. #269
Tinley Park, IL 60477
 

Natural Gravity reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. 

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